Privacy Policy

Casa Viola (“we”, “us”) is committed to protecting your privacy. This policy explains what data we collect, why, and your rights under the GDPR and similar regulations.

What We Collect

• Contact and delivery details you provide at checkout (name, email, phone, address)
• Order history and communication with our customer care team
• Anonymous analytics to improve the store experience

Payment card data is processed entirely by our payment providers (e.g. Stripe) and never stored on our servers.

How We Use It

• To process and deliver your orders
• To provide customer support and order updates
• To send marketing emails — only with your consent, and you can opt out anytime

Your Rights

You have the right to access, correct or delete your personal data, and to withdraw consent at any time. To exercise these rights, contact us at hello@casa-viola.com. We retain customer data only as long as necessary to fulfil orders and meet legal obligations.

Cookies

We use essential cookies to run the store and optional analytics cookies to understand how it's used. You can manage cookie preferences in your browser.